Customer Service Representative – Travel Industry (Flexible Schedule)

Hjbtravels; Sorrento; Ibrido; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible scheduling options

Training and ongoing support

Opportunities for advancement

Supportive and team-oriented work environment

Descrizione del lavoro

A travel service company is seeking a reliable Customer Service Representative to assist clients with travel inquiries and bookings. This flexible role is ideal for individuals who excel in communication and are committed to providing high-quality service. Responsibilities include handling customer inquiries, assisting with reservations, and providing essential travel information. The company offers part-time or full-time options, training, and a supportive work environment, making it a perfect fit for those interested in the travel industry.

Competenze

• Strong verbal and written communication skills.
• Customer service experience preferred, but not required.
• Ability to work independently and manage time effectively.
• Basic computer skills and comfort using online systems.
• Attention to detail and a customer-first mindset.
• Interest in the travel industry is a plus.

Mansioni

• Handle customer inquiries via phone and email.
• Assist clients with travel questions and reservations.
• Provide accurate information regarding destinations.
• Maintain professional communication at all times.
• Follow established company processes.
• Document customer interactions as needed.

Conoscenze

Strong verbal and written communication skills

Customer service experience

Ability to work independently

Basic computer skills

Attention to detail

Interest in the travel industry

Descrizione del lavoro

Job Description

We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.

You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.

Key Responsibilities

• Handle customer inquiries via phone andemail

• Assist clients with travel questions, reservations, and general support

• Provide accurate information regarding destinations, policies, and procedures

• Maintain professional and courteous communication at all times

• Follow established company processes and service standards

• Document customer interactions as needed

Qualifications

• Strong verbal and written communication skills

• Customer service experience preferred, but not required

• Ability to work independently and manage time effectively

• Basic computer skills and comfort using online systems

• Attention to detail and a customer-first mindset

• Interest in the travel industry is a plus

What We Offer

• Flexible scheduling options (part-time or full-time)

• Training and ongoing support

• Opportunities for advancement within the travel industry

• Supportive and team-oriented work environment