Technical Support Specialist Italian Speaker in Lisbon with Relocation Package

Atlean World; Genova; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

Un importante partner di reclutamento cerca un Technical Support Specialist. Il candidato ideale avrà competenze informatiche, esperienza nel supporto tecnico e dovrà comunicare fluentemente in italiano. Offriamo uno stipendio di 1500€ mensili e un pacchetto di trasferimento completo per lavorare a Lisbona.

Servizi

Vouchers per pasti

Assicurazione sanitaria privata

Alloggio fornito in appartamenti condivisi

Corsi di portoghese gratuiti

Competenze

• Competenza a livello nativo in comunicazione scritta e verbale in italiano.
• Esperienza in supporto tecnico.

Mansioni

• Eseguire e verificare l'implementazione dei prodotti web.
• Fornire supporto e formazione ai clienti sui prodotti.
• Offrire un servizio di alta qualità ai clienti.

Conoscenze

Competenze informatiche

Eccellenti doti comunicative

Espressività interpersonale

Supporto tecnico

Marketing digitale

Formazione

Diploma di scuola superiore

Descrizione del lavoro

Overview

Vi piace risolvere i problemi tecnici e il marketing digitale? Scoprite la nostra offerta internazionale a Lisbona! Pacchetto di trasferimento e opzione di alloggio inclusi. Non è necessario parlare portoghese.

Your Next Job, Without Boundaries!

We are offering a great work experience in Lisbon, Portugal for a role as a

• Technical Support Specialist - Italian speaker.

Responsibilities

• Perform and verify the implementation of web-based products with customers
• Give guidance, support, and train customers on how to use the products
• Deliver high quality service to your customers, exceeding client expectations and quality scoring measures
• What does your day-to-day in this role look like

What you need to be successful

• Native level of written and verbal communication skills in Italian
• Good computer skills
• Excellent communication and interpersonal skills and team spirit
• Experience in Technical Support
• Experience in advertising or Digital Marketing will be a plus
• High School Diploma
• EU passport / ID or a Portuguese resident card

Benefits

• Joyful Lisbon
• Skyrock Growth with a 12-month renewable contract
• Portuguese Extra Delights : Meal vouchers, Holiday and Christmas allowance
• Guardians of Wellness : Private Health Insurance from day one
• Gross salary : up to 1500€ per month
• Stable work and career progression

Relocation Package

• Flight to the Future : Covered flight expenses
• First-Class Arrival : Airport pick-up and settling assistance
• Nest in Comfort : Accommodation provided in shared apartments
• Language Safari : Complimentary Portuguese lessons
• Active & Awesome : Free sports activities and social events
• Football tournaments, beach barbecues, surf lessons, and cultural events await!

Recruitment process

To apply, send us your CV in English. Then, here are the stages in the recruitment process :

1. Online interview : this is an opportunity to find out more about your motivations and discuss the job in broad terms
2. Online tests : tests (linguistic and / or technical) will be required to assess your skills
3. Final interview with our client : the discussion will focus on the specific aspects of the position and the team.

If you are successful, you will receive a contract offer. Congratulations!

Once the contract has been signed, all you have to do is book your plane ticket to Lisbon. You'll be met at the airport and given your own private room in a shared flat :)

About Atlean World

Atlean World is going to be your recruitment partner during the whole journey :

• Guiding Your Odyssey with Atlean World
• Personal Touchpoint : As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
• Q&A Session : Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
• Making it Happen : Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our client. Think of us as the bridge that links your aspirations with the right opportunity.
• Ongoing Support : Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process.

Pay : Up to €1,500.00 per month

Application Questions

• What is the highest degree you have obtained?
• What is your level of Italian language?
• What is your level of English language?
• From what date are you available to start a new full-time job?
• Do you want to work and live in Lisbon, knowing that the plane ticket is reimbursed and that there is an accommodation option?
• Do you have Technical Support experience with clients by phone and messages? If so, describe your experience.