Stylist - Maternity Cover

IT05 Richemont Italia S.p.A.; Milano; On-site; EUR 30,000 - 34,000; Full time

Benefits offered by this job

Meal vouchers

Salary range: 29.7K–34K€

Job summary

Richemont Italia S.p.A. in Milan seeks a stylist to warmly welcome every guest into the Chloé family, act as a trusted advisor, and partner with the Maison to deliver outstanding service and foster long‑term relationships.

You should have 1–2 years in retail sales, fluency in Italian and English, excellent interpersonal and computer skills, and a keen eye for detail while managing multiple tasks. A plus is any third language.

Qualifications

• 1–2 years of retail sales/operations experience.
• Fluent in Italian and English.
• Excellent interpersonal and computer skills.
• Strong attention to detail with ability to multitask.

Responsibilities

• Welcomes every client and develops long-term relationships.
• Actively engages in CRM targets and campaigns.
• Implements personalized outreach and uses CRM tools within timelines.
• Provides excellent customer service and supports business performance.

Skills

Fluent Italian

Fluent English

Interpersonal skills

Customer service

Computer skills

Tools

CRM tools

Job description

About the role

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Our Stylists are the ambassadors of the Maison, in charge of welcoming every guest into the Chloé family. They are a trustworthy advisor to clients and reliable partners for the Maison.

How will you make an impact?

• Ensures every client is welcome and well taken care of, taking pride in developing long-term relationships
• Is aware of CRM targets and actively engages in all actions to reach them
• Implements personalized reach-out campaigns and utilizes all tools available to complete CRM tasks within given timeframe
• Offers excellent customer service and improve individual business performance

How will you experience success with us?

• 1/2 years of previous experience in retail sales and operations
• Fluent in Italian and English. Any third language is considered a plus
• Excellent interpersonal, communication, and computer skills
• Strong attention to detail with the ability to handle multiple tasks simultaneously

What makes our group different?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

What we offer

• CCNL Commercio
• Salary Range 29.7K – 34K€
• Commission scheme 8 EUR Meal Vouchers per working day

#Richemont #WeCraftTheFuture

In our Group, you can start anywhere and go everywhere.

Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.