Strategic L&D Leader for Dual-Resort Hospitality

Lefay Resorts & Residences; Gargnano; On-site; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Ticket Restaurant

Job summary

Lefay Resorts & Residences is seeking a Learning & Development Manager to design and implement the learning, leadership development, onboarding, and succession planning strategies across Lefay Resorts cluster.

You will work closely with the Executive Committee to identify service gaps and develop targeted solutions for two luxury destinations—Lefay Resort & SPA Lago di Garda and Lefay Resort & SPA Dolomiti.

Qualifications

• 2-year degree with 6 years of HR experience; certified trainer.
• 4-year bachelor’s degree; 4 years HR experience; certified trainer.

Responsibilities

• Design, implement, and continuously improve learning and development strategies across Lefay Resorts cluster.
• Lead onboarding, leadership development, talent development, and succession planning initiatives.
• Coordinate the Lefay SPA Academy and deploy Marriott programs (Power of M and HOME) where applicable.
• Collaborate with Executive Committee and leaders to identify capability gaps and create targeted development solutions.
• Measure learning effectiveness and business impact through engagement, retention, guest satisfaction and service quality metrics.
• Travel regularly to support on-site training and alignment with operational priorities.

Skills

Italian language

English language

Willingness to travel

Education

2-year degree in HR/Hotel & Restaurant Management/Hospitality/Business Administration

4-year bachelor’s degree in HR/Hotel & Restaurant Management/Hospitality/Business Administration

Job description

Lefay Resorts & Residences is seeking a Learning & Development Manager to design and implement the learning, leadership development, onboarding, and succession planning strategies across Lefay Resorts cluster.

You will work closely with the Executive Committee to identify service gaps and develop targeted solutions for two luxury destinations—Lefay Resort & SPA Lago di Garda and Lefay Resort & SPA Dolomiti.