Learning & Development Manager

Lefay Resorts & Residences; Gargnano; On-site; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Ticket Restaurant

Job summary

Lefay Resorts & Residences is seeking a Learning & Development Manager to design and implement the learning, leadership development, onboarding, and succession planning strategies across Lefay Resorts cluster.

You will work closely with the Executive Committee to identify service gaps and develop targeted solutions for two luxury destinations—Lefay Resort & SPA Lago di Garda and Lefay Resort & SPA Dolomiti.

Qualifications

• 2-year degree with 6 years of HR experience; certified trainer.
• 4-year bachelor’s degree; 4 years HR experience; certified trainer.

Responsibilities

• Design, implement, and continuously improve learning and development strategies across Lefay Resorts cluster.
• Lead onboarding, leadership development, talent development, and succession planning initiatives.
• Coordinate the Lefay SPA Academy and deploy Marriott programs (Power of M and HOME) where applicable.
• Collaborate with Executive Committee and leaders to identify capability gaps and create targeted development solutions.
• Measure learning effectiveness and business impact through engagement, retention, guest satisfaction and service quality metrics.
• Travel regularly to support on-site training and alignment with operational priorities.

Skills

Italian language

English language

Willingness to travel

Education

2-year degree in HR/Hotel & Restaurant Management/Hospitality/Business Administration

4-year bachelor’s degree in HR/Hotel & Restaurant Management/Hospitality/Business Administration

Job description

Additional Information Ticket Restaurant

Job Number 26120362

Job Category Human Resources

Location 136 Via Angelo Feltrinelli, Gargnano Brescia 25084, ItalyVIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: EUR 40.000 - 45.000 Gross Annual Salary

Become part of the Lefay Team and join our new Cluster Offices, where expertise, collaboration and innovation come together to support two extraordinary destinations: Lefay Resort & SPA Lago di Garda, an internationally acclaimed wellness destination, and Lefay Resort & SPA Dolomiti, surrounded by the majestic Dolomites, a UNESCO World Heritage Site. Here, you will have the opportunity to work behind the scenes of two award-winning resorts, contributing to a shared vision of Italian hospitality, wellness and excellence.

Job Summary

The Learning & Development Manager is responsible for designing, implementing, and continuously improving the learning, leadership development, onboarding, talent development, and succession planning strategies across the Lefay Resorts cluster.

This role is critical to ensuring that learning, leadership, and talent development initiatives remain aligned with the company's values, culture and business objectives. Working closely with the Executive Committee and operational leaders, the L&D Manager would be responsible for identifying service gaps, developing targeted learning strategies, and ensuring the effective leadership development across both resorts.

The position plays a key role in the deployment and sustainability of Marriott programs, including Power of M and HOME, ensuring their successful implementation and integration into daily operations. The role is also responsible for leveraging Marriott's learning ecosystem, including DLZ, NovoEd and corporate development programs.

In addition, the L&D Manager is responsible for coordinating the Lefay SPA Academy.

The position would also lead, together with the DHR the deployment of Peak Performance and Coaching Mindset initiatives, while strengthening leadership capabilities and building a sustainable talent pipeline for the future.

Overall, the role would be accountable for:

• Partnering with leaders to identify capability gaps and implement targeted development solutions.
• Measuring learning effectiveness and business impact through employee engagement, retention, guest satisfaction, service quality, and financial performance metrics.
• Developing and coordinating the Lefay SPA Academy.
• Developing and executing the learning and development strategy aligned with business priorities and talent needs.
• Leading leadership, management, onboarding, succession planning, and talent development initiatives.
• Employer branding activities, such as participation in Recruiting Days and partnerships with schools.
• Ensuring the effective delivery of corporate, compliance, service excellence, and leadership development programs.
• Promoting a culture of continuous learning, coaching, and leadership excellence.

The role operates across both Lefay resorts and requires regular travel and on-site presence to ensure effective support, training delivery, coaching, and alignment with operational priorities.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 6 years experience in the human resources or related professional area; certified trainer.

OR

• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; 4 years experience in the human resources or related professional area.

Available for frequent business travel.

Fluent in Italian and English, both written and spoken.

LOCATION

Salò (BS).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.