Strategic Cloud Security TAM - Enterprise Impact

Wiz; Lombardia; On-site; EUR 70,000 - 110,000; Full time

Job summary

Wiz is seeking a Technical Account Manager (TAM) to plan and execute strategies that drive customer adoption of the Wiz platform. You will provide strategic and hands-on technical guidance from onboarding to operationalization, serving as a bridge between customers and the Wiz team.

You will maintain up-to-date knowledge of the Wiz platform, collaborate across Product, Sales, Engineering and Support, and help customers realize value while expanding usage and ensuring satisfaction.

Qualifications

• 3+ years of experience in technical customer facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).
• Strong understanding of cloud services, architectures, and security best practices; CSP level certifications preferred.

Responsibilities

• Provide customers with expert guidance on deployment and operational best practices for the Wiz platform.
• Develop trusted advisor relationships with customer stakeholders from practitioners to C-level to increase adoption and retention.
• Help customers develop Success Plans with KPIs and guidance to achieve objectives; measure and report progress.
• Identify and address technical issues; collaborate with Engineering and Support to resolve escalations quickly.
• Collaborate with Sales/Renewals to secure contracts and identify expansion opportunities.

Skills

Customer-facing experience

Cloud security

Problem solving

Communication

Stakeholder management

Education

Bachelor's degree in Computer Science or related field

Tools

Docker

Kubernetes

Job description

Wiz is seeking a Technical Account Manager (TAM) to plan and execute strategies that drive customer adoption of the Wiz platform. You will provide strategic and hands-on technical guidance from onboarding to operationalization, serving as a bridge between customers and the Wiz team.

You will maintain up-to-date knowledge of the Wiz platform, collaborate across Product, Sales, Engineering and Support, and help customers realize value while expanding usage and ensuring satisfaction.