Store Sales & Service Leader - Elevate Guest Experience

ALO; Roma; On-site; EUR 42,000 - 64,000; Full time

Job summary

A wellness and active lifestyle brand is seeking a Sales & Service Manager in Rome, Italy. This full-time role involves leading the store's sales and service initiatives, ensuring that guest experiences are exceptional. The ideal candidate should have prior leadership experience in retail and excel in communication and time management. The job offers a dynamic environment that values diversity and inclusivity.

Qualifications

• Prior leadership experience in retail or related industry.
• Working knowledge of MS Office (Word, Excel and Outlook).
• Extraordinary interpersonal and communication skills, both verbal and written.
• Agile with the ability to handle multiple tasks in a changing environment.
• Highly motivated by driving business in a fast-paced, innovative environment.
• Business owner mindset with an entrepreneurial spirit.
• Independent work ethic, time management skills, and personal accountability.
• Aligns with and embodies ALO’s Guiding Principles.

Responsibilities

• Lead sales and service efforts to ensure an exceptional guest experience.
• Oversee the Sales & Service team and manage team performance.
• Monitor budget and other business data with the General Manager.
• Ensure alignment of mission and principles across the team.

Job description

A wellness and active lifestyle brand is seeking a Sales & Service Manager in Rome, Italy. This full-time role involves leading the store's sales and service initiatives, ensuring that guest experiences are exceptional. The ideal candidate should have prior leadership experience in retail and excel in communication and time management. The job offers a dynamic environment that values diversity and inclusivity.