Studio Sales & Service Lead: Elevate Guest Experience

Alo; Toscana; On-site; EUR 42,000 - 64,000; Full time

Job summary

Alo in Firenze, IT invites applications for a full-time, on-site Sales & Service Lead. The role focuses on delivering an exceptional guest experience, product education, and team coaching to close gaps and drive results on the shop floor.

The position requires leadership, client-centric sales experience, and the ability to analyze reports to identify growth opportunities, while coordinating with store operations and visual merchandising to execute directives.

Qualifications

• Experience in a client-centric, sales environment.
• Proven leadership capabilities and decision making.
• Values feedback and eager to provide it.

Responsibilities

• Lead exceptional guest experience on the floor and coach team members.
• Analyze reports and strategize actions to improve growth.
• Ensure effective sales floor coverage and lead selling initiatives.
• Partner with Ops & Visual to manage budgets and facilities.

Skills

Sales leadership

Customer service

Communication skills

Team development

Feedback culture

Job description

Alo in Firenze, IT invites applications for a full-time, on-site Sales & Service Lead. The role focuses on delivering an exceptional guest experience, product education, and team coaching to close gaps and drive results on the shop floor.

The position requires leadership, client-centric sales experience, and the ability to analyze reports to identify growth opportunities, while coordinating with store operations and visual merchandising to execute directives.