Store Manager: Luxury Retail Leader & Team Builder

Burberry; Roma; Hybrid; EUR 42,000 - 62,000; Full time

Job summary

Burberry in Rome is hiring a Store Manager for Castel Romano, leading a team of roughly 18 colleagues in a dynamic, high-visibility retail environment.

You will balance customer engagement, people leadership and operational excellence to drive commercial performance and foster a positive, high-performing culture. The role requires hands-on leadership across sales floor and stockroom, ensuring exemplary brand representation and teamwork.

Qualifications

• Proven leadership experience in a customer-focused retail environment.
• Ability to deliver exceptional customer experiences and develop high-performing teams.
• Confident operating across customer-facing and operational areas.

Responsibilities

• Lead and develop a team of ~18 employees.
• Own the employee experience and foster collaboration and accountability.
• Deliver exceptional customer service and strengthen brand loyalty.

Skills

Leadership

Customer experience

Team development

Operational excellence

Planning

Job description

Burberry in Rome is hiring a Store Manager for Castel Romano, leading a team of roughly 18 colleagues in a dynamic, high-visibility retail environment.

You will balance customer engagement, people leadership and operational excellence to drive commercial performance and foster a positive, high-performing culture. The role requires hands-on leadership across sales floor and stockroom, ensuring exemplary brand representation and teamwork.