Station Manager Rome — Lead Teams & Optimize Operations

Roadsurfer; Roma; On-site; EUR 38,000 - 39,000; Full time

Benefits offered by this job

Camper budget

Team events

Discounts

Job summary

roadsurfer is seeking a Location Manager and Team Leader to establish and manage a station on-site, working with central teams to oversee day-to-day operations. You will drive process improvements and lead a motivated team in a dynamic environment.

You will coordinate vehicle returns, handovers and prep, collaborate with international stations, recruit talent, and oversee fleet maintenance. You’ll advise customers on products and rentals to create happy roadsurfers across Europe.

Qualifications

• 2-3 years of relevant work experience, preferably in car rental, tourism, or similar.
• Experience leading employees or teams is advantageous.
• High service orientation with a friendly and open demeanor.

Responsibilities

• Your roadsurfer Station - Location Management: lead and establish the location on-site in collaboration with central departments.
• Process Optimization: implement standards, coordinate vehicle returns, handovers, and preparation.
• Collaboration with roadsurfer Stations: maintain communication with international teams for ongoing improvements.
• Team Leadership: onboard, plan tasks, and ensure quality control of the on-site team.
• Recruitment: build your team and hire suitable talent for the location.
• Fleet Management: oversee local vehicle fleet documentation, maintenance, cleanliness, and partner coordination.
• Customer Consultation: advise customers on products, abo, spots, rent and deliver happy roadsurfers across Europe.

Skills

Team leadership

Customer service

Communication

Organization

Driver's license

Education

Relevant qualification

Job description

roadsurfer is seeking a Location Manager and Team Leader to establish and manage a station on-site, working with central teams to oversee day-to-day operations. You will drive process improvements and lead a motivated team in a dynamic environment.

You will coordinate vehicle returns, handovers and prep, collaborate with international stations, recruit talent, and oversee fleet maintenance. You’ll advise customers on products and rentals to create happy roadsurfers across Europe.