Station Manager: Lead Ops, Fleet & Team + Camper Budget

Roadsurfer; Roma; In loco; EUR 38.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Team events

Camper budget

Corporate discounts

Descrizione del lavoro

Roadsurfer is seeking a Location Manager to lead a station, establish operations on-site, and collaborate with central teams to ensure smooth daily activity across our European locations.

You will optimize processes, manage vehicle returns and handovers, coordinate with service partners, and recruit and onboard your on-site team while maintaining high service standards for customers renting and exploring with roadsurfer.

Competenze

• Completed training or studies in a relevant subject area or comparable qualification.
• 2-3 years of relevant work experience in car rental, tourism or similar.
• Experience leading employees or teams is advantageous.
• High service orientation with a friendly and open demeanor.
• Hands-on and effective communicator.
• Fluent English and local language proficiency.
• Driver's license Class B.

Mansioni

• Your roadsurfer Station - Location Management: lead the location on-site and coordinate with central departments.
• Process Optimization: implement standards and optimize vehicle returns, handovers and preparation.
• Collaborate with roadsurfer Stations: maintain communication with international teams for improvements.
• Team Leadership: onboard, plan tasks and ensure quality control for the on-site team.
• Recruitment: build your team and hire suitable talent for your location.
• Fleet Management: oversee vehicle fleet documentation, maintenance, cleanliness, and partner coordination.
• Customer Consultation: advise customers on products and services, turning them into happy roadsurfers.

Conoscenze

Team leadership

Customer service

Communication

Organizational skills

English fluency

Driver's license

Formazione

Relevant training or degree

Descrizione del lavoro

Roadsurfer is seeking a Location Manager to lead a station, establish operations on-site, and collaborate with central teams to ensure smooth daily activity across our European locations.

You will optimize processes, manage vehicle returns and handovers, coordinate with service partners, and recruit and onboard your on-site team while maintaining high service standards for customers renting and exploring with roadsurfer.