Spare Parts Sales & Support Specialist

IMA Group; Emilia-Romagna; Hybrid; EUR 31,000 - 37,000; Full time

Benefits offered by this job

Flexible working

Health insurance

Diversity & Inclusion culture

Job summary

IMA Group in Bologna is seeking a Spare Parts Assistant for the IMA Corazza division. The role involves preparing quotes for replacement parts, delivering technical support from order receipt to invoicing, and coordinating with Project Management, Customer Service, and the Technical Department.

You will directly manage customers and agents in designated territories, after a training period. Excellent English is required; French is a plus.

Qualifications

• Excellent knowledge of English, both written and spoken.
• High school diploma or college degree in a language-related field, or equivalent qualification.

Responsibilities

• Preparing sales quotes for the sale of replacement parts.
• Providing technical support and customer service throughout the entire process: from order receipt to shipping and invoicing.
• Collaborating with various company departments (Project Management, Customer Service, Technical Department) to ensure effective handling of technical and sales-related requests.
• Directly managing, following a period of training and mentoring, customers and agents in assigned territories.

Skills

Excellent knowledge of English

Good knowledge of French

Education

High school diploma or college degree in a language-related field

Job description

IMA Group in Bologna is seeking a Spare Parts Assistant for the IMA Corazza division. The role involves preparing quotes for replacement parts, delivering technical support from order receipt to invoicing, and coordinating with Project Management, Customer Service, and the Technical Department.

You will directly manage customers and agents in designated territories, after a training period. Excellent English is required; French is a plus.