Spa Therapist

Borgo Pignano Volterra Tuscany; Volterra; On-site; EUR 17,000 - 18,000; Full time

Benefits offered by this job

Shared accommodation

Meals included

Uniform provided

Laundry service

Professional training

Relais & Châteaux standards training

Job summary

Borgo Pignano Tuscany Relais & Châteaux is seeking an experienced Spa Therapist to join our team for the 2027 season. You will welcome guests, perform treatments, and uphold Relais & Châteaux standards in a luxurious Tuscan setting.

We require a Beauty Therapist qualification, at least 1 year of spa experience, fluency in English and Italian, and a valid Category B license with own vehicle. Shared accommodation and meals are offered.

Qualifications

• Professional qualification as a Beauty Therapist or Esthetician.
• Minimum 1 year experience in spa or similar role.
• Excellent attention to detail and grooming standards.
• Fluent English and Italian, both written and spoken.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome guests and ensure satisfaction throughout their experience.
• Perform treatments and massages according to standards.
• Use products and equipment per procedures.
• Ensure spa is stocked and fully equipped.
• Maintain professional appearance and hygiene.
• Adhere to Relais & Châteaux and Borgo Pignano standards.

Skills

Interpersonal skills

Fluent English

Fluent Italian

Attention to detail

Problem solving

Team player

Flexibility

Communication skills

Driving licence

Education

Beauty Therapist / Esthetician qualification

Tools

Category B driving licence (Italy)

Job description

Borgo Pignano Tuscany Relais & Châteaux is a private 750-acre estate nestled among the hills and valleys of Tuscany, where elegance, authenticity, and sustainability come together to create a unique hospitality experience.

Our philosophy is based on slow living, organic farming, and respect for nature, creating an atmosphere that combines the comfort of a 5-star resort with the warmth of Tuscan hospitality.

We offer our guests refined stays, exceptional food and wine experiences, and wellness-oriented activities. Joining our team means contributing to the creation of memorable moments through passion, courtesy, and attention to detail.

Your Next Opportunity

We are looking for an experienced, enthusiastic, and hospitality-driven Spa Therapist to join our team for the 2027 season.

You will be an important point of contact for our guests and will represent the image and values of Borgo Pignano Tuscany throughout their stay. You will work closely with the Spa Manager and other operational departments to ensure a personalized and impeccable service, in accordance with Relais & Châteaux standards.

Main Responsibilities

• Welcome guests, greet them courteously, and ensure their satisfaction throughout their experience.
• Perform treatments and massages in accordance with company standards and procedures.
• Use products and equipment in accordance with company standards and procedures.
• Ensure that the Spa is always properly stocked and fully equipped.
• Pay particular attention to grooming standards and professional appearance.
• Comply with the hygiene standards of the department.
• Ensure compliance with Relais & Châteaux and Borgo Pignano Tuscany standards in every interaction with guests.

Reporting Line Spa Manager

The Profile We Are Looking For

• Professional qualification as a Beauty Therapist / Esthetician.
• Previous experience in the same or a similar position is preferred (at least 1 year).
• Excellent attention to detail.
• Knowledge of the wellness industry, particularly holistic and deep-tissue/decontracting massages, facial and body treatments, and basic beauty treatments.
• Strong problem-solving skills.
• Excellent interpersonal and communication skills.
• Strong team player with a collaborative attitude.
• Flexibility and availability to work shifts.
• Excellent written and spoken English and Italian.
• Valid Category B driving licence in Italy and own vehicle.
• Preferably resident in the local area.

What We Offer

• The opportunity to join an outstanding hospitality environment combining luxury, sustainability, and the enhancement of the local area.
• Shared accommodation (upon request) and meals included throughout the employment period.
• Company uniform and dedicated laundry service.
• Professional growth opportunities and ongoing training.
• Training on Relais & Châteaux standards, quality systems, and industry regulations.
• Internal training on operational management, company procedures, and Relais & Châteaux standards.
• An international, collaborative working environment focused on skills development.
• A passionate team and a company culture focused on employee well-being and talent development.

Employment Terms

• Contract: CCNL Operai Agricoli e Florovivaisti
• Level: Qualified Employee
• Net monthly salary: €1,500 – €1,600
• Period: March to October 2027

Our Commitment

Joining Borgo Pignano Tuscany means contributing to a project that places hospitality excellence, sustainability, and people development at the heart of its mission.

We offer an inclusive and stimulating environment where continuous training, responsibility, and collaboration are the pillars of our culture.

You will work in one of Tuscany’s most iconic destinations, helping to create memorable experiences for guests from all over the world.