Sommelier — 2-Michelin Seta (MOstay, Wellness, Meals)

Mandarin Oriental Group; Milano; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Employee meals

Dry cleaning for uniforms

Job summary

Mandarin Oriental, Milan seeks a Sommelier for our 2-Michelin Star Set a by Antonio Guida in Milan. The role reports to the Restaurant Manager and focuses on delivering expert wine service and guest satisfaction in a fine-dining setting.

The candidate should have supervisory experience in a high-end restaurant, be fluent in English and Italian, and demonstrate initiative, resilience, and excellent customer service skills.

Qualifications

• Experience in fine-dining restaurants with supervisory responsibilities, preferably in 5-star hotels.
• Fluent in English and Italian for guest interactions.
• Willingness to learn and ability to work under pressure.
• Initiative and strong customer service skills.

Responsibilities

• Serve beverage orders professionally using proper equipment and procedures.
• Recommend wine selections to guests according to their preferences.
• Take beverage orders and promote upselling techniques.
• Maintain updated wine lists and accurate sales records of wines and spirits.
• Monitor stock levels of beverages and assist with food service when needed.

Skills

Fluent in English

Fluent in Italian

Fine-dining supervision

Customer service

Willing to learn

Able to work under pressure

Job description

Mandarin Oriental, Milan seeks a Sommelier for our 2-Michelin Star Set a by Antonio Guida in Milan. The role reports to the Restaurant Manager and focuses on delivering expert wine service and guest satisfaction in a fine-dining setting.

The candidate should have supervisory experience in a high-end restaurant, be fluent in English and Italian, and demonstrate initiative, resilience, and excellent customer service skills.