Sommelier - Seta Restaurant

Mandarin Oriental Group; Milano; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Employee meals

Dry cleaning for uniforms

Job summary

Mandarin Oriental, Milan seeks a Sommelier for our 2-Michelin Star Set a by Antonio Guida in Milan. The role reports to the Restaurant Manager and focuses on delivering expert wine service and guest satisfaction in a fine-dining setting.

The candidate should have supervisory experience in a high-end restaurant, be fluent in English and Italian, and demonstrate initiative, resilience, and excellent customer service skills.

Qualifications

• Experience in fine-dining restaurants with supervisory responsibilities, preferably in 5-star hotels.
• Fluent in English and Italian for guest interactions.
• Willingness to learn and ability to work under pressure.
• Initiative and strong customer service skills.

Responsibilities

• Serve beverage orders professionally using proper equipment and procedures.
• Recommend wine selections to guests according to their preferences.
• Take beverage orders and promote upselling techniques.
• Maintain updated wine lists and accurate sales records of wines and spirits.
• Monitor stock levels of beverages and assist with food service when needed.

Skills

Fluent in English

Fluent in Italian

Fine-dining supervision

Customer service

Willing to learn

Able to work under pressure

Job description

Mandarin oriental, Milan is looking for a Sommelier to join our 2-Michelin Star Restaurant "Seta by Antonio Guida".

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Milan is a stylish and intimate hotel, featuring 104 guestrooms, including 32 beautifully appointed suites. The hotel features a fine-dining restaurant, Seta and a bar-bistro, Mandarin Garden + Bistrot where an eclectic choice of contemporary cuisine and cocktails are offered in chic surroundings. The Spa at Mandarin Oriental, Milan is the city's most comprehensive, offering a holistic approach to rejuvenation and relaxation in tranquil, meditative surroundings that feature indoor swimming pool and six private treatment rooms. In addition, the hotel has two versatile function rooms.

About the job

Based at the Mandarin Oriental, Milan within the Seta Restaurant Department in Milan, the Sommelier is responsible to delight and satisfy our guests. We are dedicated to making a difference every day and continually improve to ensure we are the best. The Sommelier reports to the Restaurant Manager.

As Sommelier, you willresponsiblefor the following duties:

• Serve all beverage orders in a professional manner using the correct equipment and following the proper procedures
• Be able to recommend suggestion of wine to the guest according to the requirements
• Take beverage orders and promote up selling techniques
• Ensure that all wine lists are updated and maintain accurate sales records of wines and spirits
• Control the stock level of all beverage items
• Assist with the service of food when necessary

As Sommelier, weexpectfrom you:

• A working experience in fine-dining restaurant with certain experience at supervisory level, preferably in 5-star hotel
• Fluent in English and Italian
• Willing to learn and able to work under pressure
• initiative and with good customer service skills

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Competitive Salary, wages, and a comprehensive benefits package
• Meals available at our Employee Restaurant
• Complimentary Dry Cleaning for Employee Uniforms

Position Details:

• Job Level: 4° Super CCNL Turismo-Federalberghi
• Employment Type: Full-time
• Salary Range: € 24.025,16 - € 27.525,26 gross per year / 14 months

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