Solution Sales Executive - Moveworks

ServiceNow; Roma; On-site; EUR 70,000 - 90,000; Full time

Job summary

A leading cloud technology company is seeking a Solution Sales Executive to enhance market success for its AI-driven products. The role involves supporting territory strategy, coaching account executives, and collaborating with clients to realize their digital transformation goals. Ideal candidates will have over 5 years of sales experience, particularly in integrating AI into work processes. Join us and drive the AI transformation in business operations.

Qualifications

• 5+ years of knowledge on ROI of specialty solutions.
• Experience as an Account Executive or in a sales role is essential.
• Ability to envision digital transformation value for customers.

Responsibilities

• Support territory strategy and planning for market success.
• Coach team members on solution opportunities.
• Align recommendations with Now Value principles.

Skills

Experience with AI integration into work processes

Understanding of business sales processes

Customer service experience

Job description

Solution Sales Executive - Moveworks

Join to apply for the Solution Sales Executive - Moveworks role at ServiceNow.

Company Description

Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world’s most advanced LLMs, proprietary models, and a sophisticated Agentic AI platform, we’re transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt.

Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award.

In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact, our AI acts across enterprise systems to turn conversations into completed work.

By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high‑growth company. We are looking for world‑class talent to help us extend agentic AI to every employee across every corner of the business.

ServiceNow was founded in sunny San Diego, California in 2004 by visionary engineer Fred Luddy. Today, ServiceNow stands as a global market leader, bringing innovative AI‑enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud‑based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Solution Sales Manager will oversee market success of ServiceNow’s Moveworks products. These products are built on our market‑leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What You Get To Do In This Role

• Support territory strategy and planning to improve vertical understanding, account use case targeting, and execution.
• Provide input to AE during the account planning process based on territory strategy and recommendation.
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles.
• Support customers to envision the value of a digital transformation and partner with the rest of the account team, customers, and partners to develop strategy.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback, agreement, and team alignment based on engagement model.
• Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle.
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes.
• Champion diversity and belonging to contribute to an open and inclusive environment.

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI‑driven insights, or exploring AI’s potential impact on the function or industry.
• 5+ years of knowledge on return on investment of specialty solutions area to lead solution win.
• Experience as an AE, or in an alternative sales/customer service role.
• Understanding of business sales processes.
• Travel required: 30‑50%.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.