Enterprise Account Executive

ServiceNow; Lombardia; On-site; EUR 64,000 - 212,000; Full time

Benefits offered by this job

Meal vouchers

Share purchase plan

Insurance coverage

Wellbeing programs

Job summary

ServiceNow is seeking an Enterprise Account Executive to drive new business in a defined set of prospects with a SaaS license model. You will plan accounts and territory, research prospects, and execute field sales activities to grow revenue.

You will build relationships with CFO/CIO/COO/CDO across product lines, coordinate a virtual team, and advise clients on IT roadmaps leveraging ServiceNow. A strong track record in AI-enabled sales and collaboration is essential.

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving using AI-powered tools or workflows.
• 7+ years of software or solutions sales experience.
• Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams.
• Ability to generate new business, negotiate deals and maintain C-level relationships.
• Track record of meeting or exceeding sales targets.
• Understanding of the broader IT strategy and how services align with client IT roadmaps.
• Promotes a customer-success mindset and teamwork to close deals.

Responsibilities

• Develop relationships with multiple C-suite personas across product sales.
• Coordinate client relationship mapping and drive account strategy with cross-functional teams.
• Act as trusted advisor to clients, guiding IT roadmaps with ServiceNow solutions.
• Identify and mobilize the right specialists to support deals at the right time.

Skills

AI in sales

7+ years sales

Trusted relationships

Negotiate deals

Sales targets

IT landscape

Customer success

Job description

Enterprise Account Exec

Location: Milan, it, Remote

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 7+ years of sales experience within software OR solutions sales organization
• Experience establishing trusted relationships with current and prospective clients and other teams
• Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
• Experience achieving sales targets
• The ability to understand the "bigger picture" and our plans around IT
• Experience promoting a customer success focus in a "win as a team" environment

The role of Enterprise Account Executive subject to the National Collective Bargaining Agreement of Trade Sector (CCNL) and will be classified as Quadro.For such rolewe offer aninitialgross base pay of EUR 64,350 - 106,200.This role will also be eligible fortheCompany'scommissionincentive leading to a target gross annual OTE of EUR 128,700 - 212,400and whose specific amount depends on the company and individual performance and is determined in accordancewith company's plans from time to time in force and which the company may change in the course of the employmentand of which you will be informed in advance. Please note that thefinal compensation will be determined during the offer process based on the candidate's experience, skills, competence, qualifications and work location in relation to the offered position, as well as relevant indications from the CCNL, applying objective and gender-neutral criteria.ServiceNow also provides a competitive benefits package that supports employees' health, financial wellbeing, family life, and work-life balance. Benefits include generous paid leave, meal vouchers, employee share purchase opportunities, comprehensive insurance coverage, and access to wellbeing, mental health, and family-forming support programs.

As mentioned, compensation is based on the geographic location in which the role is located and is subject to change based on work location. We will share all the relevant details for this role at the relevant recruitment stage.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.