Solution Sales Expert - CX

SAP; Turbigo; On-site; EUR 70,000 - 100,000; Full time

Job summary

SAP in Turbigo is seeking a Solution Sales Executive to lead sales strategies and drive customer success with the SAP Customer Experience product line. This role requires a deep understanding of SAP solutions and strong sales capabilities to manage and grow relationships with clients.

The successful candidate will leverage their executive influence to develop strategic account plans, meet revenue targets, and promote innovative solutions. Fluency in English and Italian and a strong background in software sales are essential for this position.

Qualifications

• 10 years of experience driving software sales and building executive relationships.
• Experience in multi-stakeholder SaaS cycles and top-tier consulting.
• Strong understanding of AI and innovation trends.

Responsibilities

• Develop and execute strategic account plans aligned with customer goals.
• Identify and develop new business opportunities to meet revenue targets.
• Build strong relationships with C-suite decision makers.

Skills

Quota-carrying sales experience

B2B enterprise experience

Deep SAP and domain expertise

Excellent communication skills

Analytical mindset

Fluency in English and Italian

Job description

Role Overview

The Solution Sales Executive (SSE) is a strategic sales role that combines deep SAP expertise, business acumen, and end‑to‑end domain knowledge of the SAP Customer Experience Lines of Business (CX LoB) cloud to drive revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader.

What You’ll Do

• Account Ownership & Strategy: Serve as the CX LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives, and the broader account plans of the account team.
• Drive the End‑to‑End Customer Value Journey with Domain Expertise: Provide domain expertise and thought leadership in the solution area to understand and address high‑priority business challenges.
• Pipeline & Opportunity Management: Identify and develop new business opportunities within existing accounts, driving pipeline growth and meeting revenue targets.
• Product Success & Innovation: Engage early with customers when new products are launched. Lead AI and innovation initiatives (e.g., scalable PoCs, partner co‑investments).
• Enablement, Demos & Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programmes.
• Value Proposition & Executive Engagement: Collaborate with value advisors conducting strategic discovery and workshops.
• Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth.
• Adoption & Consumption: Collaborate with CS and CS&D adoption teams to ensure successful delivery of solutions and services, monitor outcomes, and drive continuous improvement to maximize customer value.
• Relationship Building & Governance: Build strong, trusted relationships with C‑suite decision makers and run Quarterly Business Reviews focused on adoption, innovation, risk mitigation, and opportunity identification.
• Ecosystem & Partner Engagement: Own relationships with strategic consulting partners and with VARs to co‑innovate, develop joint go‑to‑market strategies.
• Competitive & Industry Expertise: Maintain deep technical and functional expertise across SAP solutions. Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market.

What You Bring

• Quota‑carrying sales experience with a management consulting profile, 10 years of industry or practitioner experience driving software sales, and executive relationship building skills with proven C‑suite influence.
• B2B enterprise experience with multi‑stakeholder SaaS cycles, plus top‑tier consulting and deep industry expertise.
• Deep SAP and domain expertise, with a strong understanding of AI and innovation trends.
• Ability to map value levers, tell a quantified ROI story, and create a compelling business case.
• Strategic thinking, business acumen, relationship building, and client advocacy skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to work collaboratively in a matrixed environment and influence without direct authority.
• Analytical mindset with a focus on problem‑solving and continuous improvement.
• Fluency in both English and Italian.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

Successful candidates may be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445748 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: