Senior Luxury Boutique Client Advisor

Panerai; Firenze; In loco; EUR 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Panerai Florence seeks a Senior Client Advisor to drive boutique results with high autonomy, delivering an unforgettable brand experience. You will leverage product knowledge and listening skills to deepen client relationships and contribute to sales targets while upholding Panerai standards.

You will manage a portfolio of clients, lead tailor-made follow-ups, and support after-sales needs in line with Maison procedures. A strong sales mindset and brand passion are essential.

Competenze

• Experience in luxury retail is preferred.
• Demonstrates empathy, curiosity, and listening skills.
• Digital skills to use CRM and marketing tools.
• Ability to manage client relationships and events.

Mansioni

• Uphold operational excellence in Panerai Selling Ceremony.
• Identify sales growth opportunities and achieve targets.
• Maintain tailor-made client follow-up and portfolio care.
• Assist after-sales clients with solutions per Maison procedures.
• Act as brand ambassador and network with high-potential clients.
• Coordinate events and client activations.

Conoscenze

Sales

Customer service

Brand knowledge

Digital tools

Descrizione del lavoro

Panerai Florence seeks a Senior Client Advisor to drive boutique results with high autonomy, delivering an unforgettable brand experience. You will leverage product knowledge and listening skills to deepen client relationships and contribute to sales targets while upholding Panerai standards.

You will manage a portfolio of clients, lead tailor-made follow-ups, and support after-sales needs in line with Maison procedures. A strong sales mindset and brand passion are essential.