Senior Client Advisor

Panerai; Magliano in Toscana; In loco; EUR 37.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus plan

Commission scheme

Meal vouchers

Welfare

CCNL Commercio

Descrizione del lavoro

Panerai Florence is seeking a Senior Client Advisor to join the boutique team. You will manage client relationships with autonomy, delivering a high-level brand experience and contributing to sales targets.

You will uphold Panerai’s Selling Ceremony, nurture loyal clients, and support events and activations while using digital tools to strengthen market presence.

Competenze

• Empathy and natural curiosity to deliver an unforgettable client experience.
• Strong sales experience and passion for watches to reach targets.
• Ability to contribute to events and client activations.
• Digital skills to support digital strategy and tools in dedicated market.
• Strong organizational skills to manage boutique operations.

Mansioni

• Uphold operational excellence in Panerai Selling Ceremony.
• Identify business growth opportunities.
• Provide tailor-made client and prospect follow-up.
• Support after-sales clients with solutions in accordance with Maison procedures.
• Build a network of high-potential clients.

Conoscenze

Sales experience

Client relationships

Product knowledge

Digital skills

Organizational skills

Descrizione del lavoro

YOUR MISSION

As a dedicated member of the Florence team, the Senior Client Advisor is the key role in achieving the boutique's objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

• You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
• You will demonstrate a strong sales mindset and identify business growth opportunities
• You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
• You will support after-sales clients with helpful solutions in accordance with Maison procedures
• You will become a brand ambassador and build a network of high potential clients

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
• With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
• With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
• With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
• Using your excellent structural and organisational skills, you will xysqume manage the boutique's operations following the procedures and policies.

INTERVIEW PROCESS

1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call

2nd Stage – Interview with the Boutique Manager

3rd Stage – Interview with the HR Manager and Brand Manager

WHAT WE OFFER

• CCNL Commercio
• Salary Range 37K - 40K€
• Annual bonus plan
• Commission scheme
• 8 EUR Meal Vouchers per working day
• Welfare