Senior Facilities Lead (FTC) – Milan

WeWork; Lombardia; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Pension Plan

Healthcare: statutory coverage

Life and Accidental Insurance

Meal Voucher

Annual leave up to 22 days

Employee Assistance Program

Parental Leave

Sick Leave

Job summary

WeWork in Milan is seeking a Senior Facilities Lead to support day-to-day facilities management across dedicated buildings, coordinating third-party vendors, and ensuring compliance, safety and excellent member experience.

You will focus on service delivery, financial management and contract governance, work closely with the Head of Operations, and drive energy efficiency and continuous improvement in a fast-paced, customer‑centric environment. Incentives and comprehensive benefits apply.

Qualifications

• 5+ years of related experience in facilities management.
• Fluent in Italian and business English.
• Bachelor's degree in a relevant subject or equivalent.
• Experience operating workplaces with facilities management responsibilities.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Support day-to-day operational delivery of facilities services across buildings, including maintenance, cleaning, supplies and utilities.
• Manage and maintain facilities documentation, contracts, and vendor performance data.
• Coordinate regional initiatives, audits, and inspections with data support.
• Ensure services meet standards, budgets, and compliance with regulations and policies.
• Oversee vendor relationships, SLAs, and drive value for money.
• Support emergency responses and energy efficiency initiatives.
• Monitor utility consumption and sustainability improvements.
• First point of contact for landlord queries.

Skills

Facilities management

Multitasking

Communication skills

Italian language

Business English

Organizational skills

Customer service orientation

Education

Bachelor's degree

Job description

WeWork in Milan is seeking a Senior Facilities Lead to support day-to-day facilities management across dedicated buildings, coordinating third-party vendors, and ensuring compliance, safety and excellent member experience.

You will focus on service delivery, financial management and contract governance, work closely with the Head of Operations, and drive energy efficiency and continuous improvement in a fast-paced, customer‑centric environment. Incentives and comprehensive benefits apply.