Facilities & Operations Lead – Milano

Jones Lang LaSalle, Inc.; Lombardia; On-site; EUR 34,000 - 37,000; Full time

Job summary

JLL Milano is seeking an Assistant Facilities Manager to oversee soft services and support the facilities team for efficient site operations. Reporting to the Facilities Manager, you will manage a range of services and help maintain high standards of service delivery for a busy corporate environment.

Candidates should bring knowledge of facilities/office services coordination, experience in reception or hospitality, and fluency in Italian and English.

Qualifications

• Experience in facilities/office services coordination within a corporate environment.
• Reception or hospitality experience with public-facing duties.
• Excellent written and verbal communication in Italian and English.

Responsibilities

• Manage the team providing first-line soft services (reception, mail, meetings, cleaning, waste, vending) and resources.
• Coordinate vendors, report issues, and conduct weekly walk-rounds to ensure quality standards.
• Handle Remedy helpdesk tickets and health & safety tasks, including meetings and drills.
• Support travel, visitors, and internal/external Client events; organize conferencing facilities and kitchen operations.
• Raise purchase orders and manage related administrative procedures; deputize for the Building Operations Engineer when needed.

Skills

Bilingual Italian-English

Reception experience

Corporate environment

Problem solving

Education

Diploma or Degree

Job description

JLL Milano is seeking an Assistant Facilities Manager to oversee soft services and support the facilities team for efficient site operations. Reporting to the Facilities Manager, you will manage a range of services and help maintain high standards of service delivery for a busy corporate environment.

Candidates should bring knowledge of facilities/office services coordination, experience in reception or hospitality, and fluency in Italian and English.