Sales Optimization & Customer Value Strategist

MET Group; Milano; On-site; EUR 70,000 - 90,000; Full time

Job summary

MET Group is seeking a Sales Optimisation Advisor for its Italian arm MET Energia Italia to drive value across the Household segment and digital/agent channels. You will shape initiatives to maximize revenue, reduce churn, and monetize customers, while collaborating with executive leadership and cross-functional teams for timely execution.

The role requires 3+ years in energy, strong analytics, CRM experience, and fluency in Italian and English.

Qualifications

• Minimum 3 years in similar roles in energy sector.
• Strong analytical and problem-solving skills with data-driven decision-making.
• Experience with CRM systems and analytics to guide decisions.
• Fluent in Italian and English.
• Proficient in MS Office, especially Excel.

Responsibilities

• Define requirements and strategy to establish valuable customer relationships after sales and manage related projects.
• Oversee daily ops to maximize customer value, reduce churn, and grow long-term revenue.
• Develop and implement an analytical framework to support data-driven decisions.
• Support leadership in shaping the Digital Sales strategy and align with company targets.
• Be open to taking on new challenges across MET Group as needed.

Skills

CRM experience

Analytical thinking

Data-driven decisions

Strategic thinking

Bilingual Italian/English

MS Excel

Tools

CRM platforms

Analytics tools

MS Excel

Job description

MET Group is seeking a Sales Optimisation Advisor for its Italian arm MET Energia Italia to drive value across the Household segment and digital/agent channels. You will shape initiatives to maximize revenue, reduce churn, and monetize customers, while collaborating with executive leadership and cross-functional teams for timely execution.

The role requires 3+ years in energy, strong analytics, CRM experience, and fluency in Italian and English.