Credit & Collections Specialist - Energy Markets

MET Group; Lombardia; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

Permanent employment contract

CCNL Level 3 alignment

International exposure

Dynamic and innovative environment

Open and informal culture

Job summary

MET Energia Italia seeks a talented Credit Specialist to contribute to growth in the Italian market. You will be trained on the job initially and then identify optimization opportunities to present to the Credit Manager.

You will handle end-to-end collection, monitor aging, and work with Sales on credit decisions, while ensuring compliance with KYC and Credit Policies. With 3-5 years in similar roles, you will manage portfolios, negotiate settlements, and provide management reporting.

Qualifications

• 3-5 years of professional experience in similar roles; energy sector experience preferred but not mandatory.
• Proven experience in managing customer portfolios and overdue debt recovery.
• Knowledge of credit insurance, KYC requirements, and credit management best practices.
• Strong analytical skills with the ability to interpret financial and credit data.
• Strong attention to detail and ability to meet deadlines while managing multiple priorities.

Responsibilities

• Manage the end-to-end collection process, ensuring timely recovery of outstanding receivables and achievement of collection targets.
• Monitor customer accounts and aging reports, prioritize collection activities, and drive action plans to reduce overdue balances and improve DSO.
• Proactively follow up on overdue balances through phone calls, emails, and negotiations of payment plans or settlements.
• Resolve billing disputes and delinquency issues, ensuring high level of customer service while maximizing debt recovery.
• Interface with the Sales team to support credit decisions and ensure timely credit reviews for new and existing customers.
• Ensure compliance with approved KYC and Credit Policies.
• Prepare accurate credit and collection reports, monitor portfolio performance, and provide management reporting.
• Manage relationships with credit insurance providers, credit reporting agencies, and external collection agencies.
• Develop, review, and update company credit policies and procedures, while supporting CRM development and process improvements.
• Be active and ready to take on new challenges in other areas of MET based on career growth objectives.

Job description

MET Energia Italia seeks a talented Credit Specialist to contribute to growth in the Italian market. You will be trained on the job initially and then identify optimization opportunities to present to the Credit Manager.

You will handle end-to-end collection, monitor aging, and work with Sales on credit decisions, while ensuring compliance with KYC and Credit Policies. With 3-5 years in similar roles, you will manage portfolios, negotiate settlements, and provide management reporting.