Sales Enablement Trainer — Telesales & Account Mgmt (EU)

SumUp

Lombardia

On-site

EUR 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Global team

Diversity & Inclusion

Stock options

L&D budget

22 days leave

Personal hours

Pension contributions

Mental health support

Sabbatical after 3 years

Referral bonus

Job summary

SumUp, a global payments company, is seeking a Sales Enablement Trainer to design and deliver live training for Telesales and Account Management teams across two European markets. The role includes onboarding new joiners, coaching, and coordinating with EU leadership to improve sales performance.

The ideal candidate brings experience in sales training, a background in telesales or account management, and strong value-selling skills.

Qualifications

Experience delivering live sales training with facilitation and coaching.
Background in Telesales or account management in high-volume sales environments.
Strong knowledge of value selling techniques and turning product knowledge into training.
Ability to build and adapt training materials, including role plays and assessments.
Comfort working across multiple markets and languages; willingness to travel in Europe.

Responsibilities

Design and deliver live training sessions for Telesales and Account Management reps; cover product knowledge and sales skills.
Run onboarding sessions introducing SumUp’s products and core skills for new joiners.
Track training impact through assessments and shadowing; adjust sessions based on results.
Support new hires and Team Leads with structured follow ups during ramp-up.
Partner with Team Leads and EU Training Leadership to develop programmes to improve sales volume, quality, and multi-product selling.
Share best practices with the wider Sales Enablement team across Europe.