Sales Associate Temporary - Boutique Porto Cervo

Hermès; Porto Cervo; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury goods retailer in Porto Cervo is seeking a Sales Associate to deliver an exceptional customer experience through personalized service and relationship building. The ideal candidate will possess a degree in fashion or linguistics, fluency in Italian and English, along with experience in luxury sales. This seasonal role offers a temporary fixed-term contract with full-time hours, ideal for dynamic individuals who thrive in a collaborative team environment.

Competenze

• Experience in direct sales to clients, preferably in a luxury boutique.
• Proficient in using IT tools.
• Willingness to work temporarily during seasonal months.

Mansioni

• Advise and support customers on all product categories.
• Deliver a memorable omnichannel experience to clients.
• Develop and maintain a customer portfolio.

Conoscenze

Customer service orientation

Fluency in Italian

Fluency in English

Excellent interpersonal skills

Team player mentality

Formazione

Bachelor’s degree in fashion or linguistics

Strumenti

Microsoft Excel

Descrizione del lavoro

GENERAL ROLE

The Sales Associate is in charge of assisting clients through personalized and memorable customer Experience, with storytelling about the brand history and the product craftsmanship. He/She provides the most memorable customer experience to develop sales and build long lasting relationships with clients through heartfelt and bespoke attention, with highest integrity.

Main Responsibilities

• Advise and support customers on all product categories to satisfy clients’ needs and ensure the most memorable omnichannel experience;
• Be a storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
• Support customers providing all type of information, including aftersales product care suggestions;
• Develop and maintain a customer portfolio through a proper client discovery and a bespoke experience in order to foster loyalty and establish long-term relationships;
• Collect and update client data, in accordance with privacy policy and company procedures;
• Play an active role in customers’ events and animations whenever needed;
• Build a solid product knowledge, keeping updated with novelties, prices and stock availabilities.

PROFILE

• Bachelor’s degree preferably, but not mandatory, with a fashion/linguistic focus;
• Fluency in Italian and English. A third language will be considered an advantage;
• Professional background: experience in the direct sales to clients, preferably in a luxury good boutique;
• Proficient with Excel / IT tools;
• Willing to work temporarily. The fixed-term contract is estimated to cover seasonals months with expected full-time working hours;
• Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.

Hermès engages positive and passionate people who own the following requirements:

• Excellent interpersonal and communication skills, with a customer service orientation;
• Team player mentality to build meaningful relationships and ability to work autonomously;
• Availability, flexibility and dynamism to function in a high-pace environment;
• Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.

In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds. Join the human adventure of Hermès!

«Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté et l’autonomie de chacun grâce à un management responsable. L’entreprise perpétue la transmission de savoir-faire d’exception par un ancrage territorial fort dans le respect des hommes et de la nature – source de matières d’exception. Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde.