Sales Assistant - PT

Azienda Anonima; Padova; On-site; EUR 23,000 - 32,000; Full time

Job summary

Azienda Anonima is seeking a motivated retail associate to maximize store sales and build lasting customer relationships. You will provide product and pricing information, offer expert advice, and support customers to complete purchases.

The role requires strong English skills, a friendly, proactive attitude, and the ability to handle promotions, returns, and everyday store operations with accuracy.

Qualifications

• Fluent in English (written and spoken).
• Experience in retail or service industries.
• Strong customer service and people skills.

Responsibilities

• Maximize store sales and develop lasting client relationships.
• Provide product, promotion, and pricing information by clarifying customer requests.
• Approach customers to offer advice and support to persuade purchases.
• Manage promotions, rebates, and pricing discrepancies by researching details.

Skills

English fluency

Chinese appreciated

Retail experience

Customer service

Job description

To provide consistent and exceptional standard of customer service in the store.

The Role:

To maximize sales for the store;

To develop enduring relationships with clients;

To provide product, promotion, and pricing information by clarifying customer request;

To approach customers and offer them advice and support on product to persuade them to buy;

To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;

To understand and be able to advise customers on smart professional dress and appearance;

To resolve order and inventory problems by investigating data and history;

To handle returns of merchandise;

To maintain a clean and orderly environment in the store at the highest standard;

To support the team on the general operations of the store;

To arrange merchandise on shelves according to popularity and other criteria;

To operate cash registers and close daily revenues;

To maintain customer database by inputting customer profile and updates;

To go the “extra mile” to meet targets.

The Candidate:

Fluency in English (written & spoken) is strongly desired and Chinese appreciated;

Retail or service industry experience;

Great customer service and people skills;

Ability to communicate and inspire customers & store colleagues;

Good standard of numeracy and problem solving;