Sales Assistant Roma Termini

PIQUADRO S.p.A.; Roma; Presencial; EUR 12.000 - 21.000; A tiempo parcial

Descripción de la vacante

PIQUADRO S.p.A. in Rome is seeking a Part-Time Store Associate to cover a maternity leave. The role focuses on delivering exceptional customer service, driving sales, and building lasting client relationships in a luxury retail environment.

You will handle promotions, inventory, and pricing details, greet customers with confidence, and guide them through product selections while ensuring accurate POS transactions and daily revenue closure.

Formación

• Fluency in English (written & spoken) is strongly desired.
• Retail or service industry experience.
• Great customer service and people skills.
• Ability to communicate and inspire customers and store colleagues.

Responsabilidades

• Maximize sales for the store.
• Develop enduring relationships with clients.
• Provide product, promotion, and pricing information by clarifying customer requests.
• Approach customers and offer advice and support to persuade purchases.
• Manage promotional allowances, rebates, and pricing discrepancies by researching details and prices.
• Advise customers on smart dress and appearance.
• Resolve order and inventory problems by investigating data/history.
• Handle returns of merchandise.
• Maintain a clean and orderly store environment.
• Support the team in general store operations.
• Arrange merchandise on shelves by popularity and other criteria.
• Operate cash registers and close daily revenues.
• Maintain customer database by inputting profiles and updates.
• Go the extra mile to meet targets.

Conocimientos

Customer service

Sales

English fluency

People skills

Herramientas

POS system

Descripción del empleo

Type of Contract: Tempo det. Part Time - Maternity Leave Cover

To provide consistent and exceptional standard of customer service in the store.

The Role

• To maximize sales for the store;
• To develop enduring relationships with clients;
• To provide product, promotion, and pricing information by clarifying customer request;
• To approach customers and offer them advice and support on product to persuade them to buy;
• To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
• To understand and be able to advise customers on smart professional dress and appearance;
• To resolve order and inventory problems by investigating data and history;
• To handle returns of merchandise;
• To maintain a clean and orderly environment in the store at the highest standard;
• To support the team on the general operations of the “Piquadro” store;
• To arrange merchandise on shelves according to popularity and other criteria;
• To operate cash registers and close daily revenues;
• To maintain customer database by inputting customer profile and updates;
• To go the “extra mile” to meet targets.

The Candidate

• Fluency in English (written & spoken) is strongly desired and Chinese appreciated;
• Retail or service industry experience;
• Great customer service and people skills;
• Ability to communicate and inspire customers & store colleagues;
• Good standard of numeracy and problem solving;