Sales Assistant Area Metropolitana Milano

PIQUADRO S.p.A.; Turbigo; On-site; EUR 10,000 - 20,000; Part time

Job summary

PIQUADRO S.p.A. seeks a part-time customer service representative in Turbigo, Italy. The role involves maximizing sales, building customer relationships, and providing product information.

The ideal candidate must be fluent in English, possess retail experience, and have exceptional customer service skills. Responsibilities include resolving inventory issues, managing promotional pricing, and supporting store operations. The position offers a dynamic work environment in a reputable brand.

Responsibilities

• Maximize sales for the store.
• Develop enduring relationships with clients.
• Provide product, promotion, and pricing information.
• Offer advice and support on products to persuade purchases.
• Manage promotional allowance, rebate, and pricing discrepancies.
• Advise customers on professional dress and appearance.
• Resolve order and inventory problems.
• Handle returns of merchandise.
• Maintain a clean and orderly environment in the store.
• Support team operations of the Piquadro store.
• Arrange merchandise on shelves according to popularity.
• Operate cash registers and close daily revenues.
• Maintain customer database by inputting customer profile.
• Go the 'extra mile' to meet targets.

Skills

Fluency in English (written & spoken)

Retail or service industry experience

Great customer service and people skills

Ability to communicate and inspire customers & store colleagues

Good standard of numeracy and problem solving

Job description

Type of Contract: Tempo det. Part Time 30h

To provide consistent and exceptional standard of customer service in the store.

The Role

• Maximize sales for the store
• Develop enduring relationships with clients
• Provide product, promotion, and pricing information by clarifying customer request
• Approach customers and offer them advice and support on product to persuade them to buy
• Manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices
• Understand and be able to advise customers on smart professional dress and appearance
• Resolve order and inventory problems by investigating data and history
• Handle returns of merchandise
• Maintain a clean and orderly environment in the store at the highest standard
• Support the team on the general operations of the “Piquadro” store
• Arrange merchandise on shelves according to popularity and other criteria
• Operate cash registers and close daily revenues
• Maintain customer database by inputting customer profile and updates
• Go the “extra mile” to meet targets

The Candidate

• Fluency in English (written & spoken) is strongly desired and Chinese appreciated
• Retail or service industry experience
• Great customer service and people skills
• Ability to communicate and inspire customers & store colleagues
• Good standard of numeracy and problem solving