TEMPLATE - Sales Assistant

Max-Mara-Fashion-Group; Legnago; Presencial; EUR 18.000 - 26.000; Jornada completa

Descripción de la vacante

Max-Mara-Fashion-Group is seeking a Sales Assistant for our outlet to enhance the customer experience with friendly service and product guidance.

You will keep displays neat, assist customers in purchases, and collaborate with colleagues to hit turnover targets while upholding brand standards and sustainable practices.

Formación

• Experience in assisting customers and guiding purchases.
• Ability to keep displays tidy and aligned with brand standards.
• Strong communication and social skills for teamwork.
• Attention to presenting products in an appealing way.
• Willingness to engage in product and process training.
• Sensitivity to brand image and personal appearance guidelines.
• Capacity to use digital tools to support store processes.
• Commitment to sustainable practices and responsible behavior.
• Proactive attitude in learning and participating in activities.

Responsabilidades

• Assist customers during the sales phase and guide purchases.
• Keep assigned display space tidy according to standards.
• Collaborate with department colleagues to meet targets.
• Maintain order and care of items on display and in the warehouse.
• Support delegations and tasks from department heads.
• Ensure personal appearance aligns with company guidelines.
• Promote learning and digital activities to improve efficiency.
• Adopt digital technologies for process and stakeholder interactions.
• Promote sustainable actions and environmentally conscious practices.

Conocimientos

Customer service

Team collaboration

Communication skills

Visual merchandising

Descripción del empleo

The Sales Assistant is responsible for assisting the customer in their shopping experience at the sales outlet.

• keeping the display space assigned to them tidy, according to company standards
• achieving the sales targets assigned.

• 1.01 Pursues and achieves the turnover objectives required by the company
• 1.02 Assist the customer assigned to you during the sales phase by guiding them in the purchase according to company standards
• 1.03 Welcomes and enters into a relationship with the customer who "gravitates" in the area assigned to her
• 1.04 Collaborates with department colleagues
• 1.05 Maintains the order and care of the items on display and in the warehouse
• 1.06 Is responsible for the delegations and tasks assigned by the department heads
• 1.07 Guarantees that one's image and personal care is in line with company guidelines
• 1.08 Promotes the development of Role learning through proactive, team and digital activities, aimed at innovation and improving the effectiveness/efficiency of one's Responsibilities
• 1.09 Promotes, adopts and develops the use of digital technologies within its function in relation to both the management of the process and in relations with internal and external interlocutors involved in the business
• 1.10 Adopts significant behaviors and promotes operational/cultural actions for Sustainable Development, understood as the interconnection of practices oriented to the Care of the Environment, Business Processes and Organizational Community