Sales Assistant

Flabelus; Firenze; On-site; EUR 18,000 - 24,000; Full time

Job summary

Flabelus is seeking a Sales Assistant to become a Brand Ambassador, creating meaningful connections with customers and bringing our universe to life through exceptional service.

You will welcome customers, provide a personalised shopping experience, and share the story behind our brand while helping shoppers find the perfect pair that matches their style and needs.

Qualifications

• Previous experience in retail is appreciated, but not required.
• What matters most is your positive attitude, passion for people and eagerness to learn.
• Speak fluent French; other languages are a plus.

Responsibilities

• Welcome every customer with warmth, authenticity and enthusiasm.
• Deliver a personalised and memorable shopping experience.
• Build genuine relationships and inspire customer loyalty.
• Share the story and values behind the Flabelus brand and collections.
• Support daily store operations, including stock management, visual merchandising and store presentation.
• Advise customers on styles, fits and combinations, helping them find the perfect pair for their needs and personal style.
• Work collaboratively with your team to achieve sales goals and deliver operational excellence.

Skills

Customer service

Communication

Sales

Job description

Join Flabelus - where every step tells a story.

At Flabelus, every pair of shoes tells a story. Inspired by iconic literary characters, we create timeless footwear that blends heritage Spanish craftsmanship, comfort and creativity with a more conscious approach to fashion. Every pair is created to bring colour, elegance and personality to everyday life.

But behind every pair is something even more important: the people who make the experience unforgettable.

As Flabelus continues to grow internationally, we're looking for passionate individuals who want to grow with us and become part of our story. If you love creating memorable customer experiences, enjoy working in a dynamic environment and believe that every interaction can leave a lasting impression, we'd love to meet you.

Why join Flabelus?

• Be part of a fast-growing international fashion brand.
• Join a close-knit team where every contribution matters.
• Grow your career alongside an expanding business.
• Represent a brand built on creativity, craftsmanship and storytelling.
• Help create magical moments for customers every single day.

Every story begins with the right character...

We believe there's a pair of Flabelus waiting for everyone - and perhaps, a place for you in our story too.

We can't wait to meet you! Join Flabelus - where every step tells a story.

At Flabelus, every pair of shoes tells a story. Inspired by iconic literary characters, we create timeless footwear that blends heritage Spanish craftsmanship, comfort and creativity with a more conscious approach to fashion. Every pair is created to bring colour, elegance and personality to everyday life.

But behind every pair is something even more important: the people who make the experience unforgettable.

As Flabelus continues to grow internationally, we're looking for passionate individuals who want to grow with us and become part of our story. If you love creating memorable customer experiences, enjoy working in a dynamic environment and believe that every interaction can leave a lasting impression, we'd love to meet you.

About the role

As a Sales Assistant, you'll be much more than a sales advisor. You'll become a true Flabelus Brand Ambassador, creating meaningful connections with our customers and bringing our universe to life through exceptional service.

What you'll do

• Welcome every customer with warmth, authenticity and enthusiasm.
• Deliver a personalised and memorable shopping experience.
• Build genuine relationships and inspire customer loyalty.
• Share the story and values behind the Flabelus brand and collections.
• Support daily store operations, including stock management, visual merchandising and store presentation.
• Advise customers on styles, fits and combinations, helping them find the perfect pair for their needs and personal style.
• Work collaboratively with your team to achieve sales goals and deliver operational excellence.

What we're looking for

• Previous experience in retail is appreciated, but not required. What matters most is your positive attitude, passion for people and eagerness to learn.
• Are passionate about fashion and delivering outstanding customer experiences.
• Naturally connect with people and communicate with confidence.
• Enjoy working in a dynamic, fast-paced environment.
• Are proactive, positive and detail-oriented.
• Speak fluent french and other languages will be a plus.

Why join Flabelus?

• Be part of a fast-growing international fashion brand.
• Join a close-knit team where every contribution matters.
• Grow your career alongside an expanding business.
• Represent a brand built on creativity, craftsmanship and storytelling.
• Help create magical moments for customers every single day.

Every story begins with the right character...

We believe there's a pair of Flabelus waiting for everyone - and perhaps, a place for you in our story too.

We can't wait to meet you!