Rooftop F&B Outlet Manager — Milan | 12 Free Nights

Hyatt Centric Milan Centrale; Lombardia; Sur place; EUR 31 000 - 35 000; Plein temps

Avantages offerts par ce poste

12 free nights at Hyatt hotels Globall

Discounts at F&B outlets

Résumé du poste

Hyatt Centric Milano Centrale is seeking a talented Outlet Manager F&B for its rooftop venue in Milan. You will lead a dynamic team, drive guest experience, and actively upsell to maximize revenue while meeting individual and team targets.

You bring 2+ years in hotel or related fields, strong F&B service background, and fluency in Italian and English. The role offers international exposure and a structured Hyatt team environment.

Qualifications

• At least 2 years of progressive experience in a hotel or related field with a 2-year degree and 3+ years of related experience.
• Strong experience in F&B service.
• Excellent communication skills and ability to handle high pressure situations.
• Fluency in Italian and English.

Responsabilités

• Upsell to guests to maximize revenue at every opportunity.
• Ensure delivery of brand promise and exceptional guest service.
• Handle guest and internal inquiries and resolve issues.
• Maintain positive guest and colleague relationships.
• Spend time in the Outlet during peak periods to ensure smooth operation.

Connaissances

F&B service

Communication skills

Teamwork

Stress management

Problem solving

Italian language

English language

Formation

2-year college degree

Description du poste

Hyatt Centric Milano Centrale is seeking a talented Outlet Manager F&B for its rooftop venue in Milan. You will lead a dynamic team, drive guest experience, and actively upsell to maximize revenue while meeting individual and team targets.

You bring 2+ years in hotel or related fields, strong F&B service background, and fluency in Italian and English. The role offers international exposure and a structured Hyatt team environment.