Robotics Field Service Engineer – On‑Site, 70% Travel

Stryker

Roma

In loco

EUR 39.000 - 66.000

Tempo pieno

7 giorni fa

Candidati tra i primi

Generatore di candidature

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Supera i filtri ATS

Vantaggi offerti da questo lavoro

Competitive salary

Incentives/bonuses

Pension plan

Flexible hours

Descrizione del lavoro

Stryker in Italy (Rome area) is seeking a Mako Field Service Representative to perform on-site installations, repairs, maintenance and tests of Mako robotic devices, and to ensure service progress aligns with schedules. You will deliver technical support, troubleshoot issues, and document service reports while building strong customer relationships.

The ideal candidate holds an engineering degree, demonstrates analytical problem solving, strong communication, and the ability to work

Competenze

Bachelor’s degree in Engineering discipline, or an equivalent combination of education and experience.
Strong technical proficiency and excellent problem-solving skills.
Interpersonal and communication skills; ability to interact effectively with customers is necessary.
Ability to work on problems of diverse scope where analysis of situations or data requires evaluation of identifiable factors.

Mansioni

On-site technical support and performing customer support tasks.
Deliver, install, repair, maintain and test Mako robotic devices.
Resolve operational issues in the field.
Identify issues and perform troubleshooting procedures.
Determine customer needs and offering recommendations.
Collaborate with colleagues and share information to ensure first-rate customer support.
Manage work progress and ensure adherence to schedules.
Track down and document work progress, and complete service reports.
Develop and maintain a strong customer relationships.