Robotics Field Service Engineer (Italy) – Shifts & Travel

Roboticsconnected; Piemonte; Presencial; EUR 38.000 - 60.000; Jornada completa

Descripción de la vacante

Movu Robotics Innovation is seeking a Field Service Engineer in Italy to join the After Sales & Service team. You will test, repair, and maintain shuttle systems at customer sites across Italy, ensuring operational performance and customer satisfaction.

You will provide Level 1 and 2 technical support via helpdesk and remote assistance, deliver on-site training to end-users and integrators, and assist in commissioning Movu systems.

Formación

• Bachelor in Electromechanics or equivalent experience.
• Fluent Italian and English required.
• Willing to travel abroad for short periods.
• Customer-focused with proactive mindset.
• Willing to work in shifts and weekends if needed.

Responsabilidades

• Test, repair, and maintain shuttle systems at customer sites across Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
• Some projects take place at height or in refrigerated areas with safety systems in place.

Conocimientos

Customer-focused

Team player

Proactive mindset

Willing to learn software packets

Willingness to travel

Educación

Bachelor in Electromechanics

Herramientas

MS Office

Teams

Descripción del empleo

Movu Robotics Innovation is seeking a Field Service Engineer in Italy to join the After Sales & Service team. You will test, repair, and maintain shuttle systems at customer sites across Italy, ensuring operational performance and customer satisfaction.

You will provide Level 1 and 2 technical support via helpdesk and remote assistance, deliver on-site training to end-users and integrators, and assist in commissioning Movu systems.