Robotics Service Engineer Italy

STOW Group; Torino; On-site; EUR 36,000 - 48,000; Full time

Job summary

Movu Robotics is seeking a Field Service Engineer in Italy to join the After Sales & Service team. You will test, repair and maintain shuttle systems at customer sites across Italy, provide L1/L2 support, and deliver training to users and integrators.

You will assist in commissioning Movu systems, report service opportunities, and be available for short international trips. Flexibility for shifts and weekends is required.

Qualifications

• Bachelor in Electromechanics or relevant experience.
• Fluent Italian and English required.
• Willing to travel short periods abroad.
• Proficient with MS Office and Teams.
• Customer-focused, social, team player with a proactive mindset.
• Willing to work in shifts and weekends if needed.

Responsibilities

• Test, repair, and maintain shuttle systems at customer sites across Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri) and shifts/weekends.

Skills

Fluent Italian

Fluent English

Customer-focused

Team player

Proactive mindset

Education

Bachelor in Electromechanics

Tools

MS Office

Teams

Job description

Movu Robotics
Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?

Job Description

We are looking for a FieldService Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :

Your responsibilities:

• Test, repair, and maintain our shuttle systems at customer sites accross Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
• Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of workin place.

Qualifications

• Bachelor in Electromechanics or relevant experience.
• Fluent Italian and English required.
• Available to travel short periods abroad.
• Skilled in MS Office andTeams. Willing to learn custom software packets.
• Customer-focused, social, team player with a proactive mindset.
• Willing to work in shifts and weekend if needed.
• No fear of heights or vertigo.

Additional Information

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party.Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.