Robotics Service Engineer Italy

Movu Robotics; Italia; On-site; EUR 38,000 - 52,000; Full time

Job summary

Movu Robotics is seeking a Field Service Engineer in Italy to join the After Sales & Service team. You will test, repair, and maintain shuttle systems at customer sites across Italy, provide L1/L2 support, and deliver on-site training.

Travel may be required, with some shifts and weekend work; safety procedures apply in heights or cold storage environments. Fluent Italian and English are essential.

Qualifications

• Bachelor in Electromechanics or relevant experience.
• Fluent Italian and English.
• Willing to travel short periods abroad.
• Skilled in MS Office and Teams. Willing to learn custom software packets.
• Customer-focused, social, team player with a proactive mindset.
• Willing to work in shifts and weekend if needed.
• No fear of heights or vertigo.

Responsibilities

• Test, repair, and maintain shuttle systems at customer sites across Italy.
• Provide L1 and L2 technical support via helpdesk and remote assistance.
• Deliver on-site and internal training to end-users and integrators.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.

Skills

Fluent Italian

Fluent English

Customer-focused

Team player

Willing to work shifts and weekends

Willing to travel short periods abroad

No fear of heights or vertigo

Education

Bachelor in Electromechanics

Tools

MS Office

Teams

Custom software packets

Job description

Robotics Service Engineer Italy

Company Description

Movu Robotics Innovation, ambitious growth, technology, state-of-the-art robots - that's Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands‑on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?

Job Description

We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :

Your responsibilities:

• Test, repair, and maintain our shuttle systems at customer sites accross Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
• Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.

Qualifications

• Bachelor in Electromechanics or relevant experience.
• Fluent Italian and English required.
• Available to travel short periods abroad.
• Skilled in MS Office and Teams. Willing to learn custom software packets.
• Customer-focused, social, team player with a proactive mindset.
• Willing to work in shifts and weekend if needed.
• No fear of heights or vertigo.

Additional Information

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.