Robotics Service Engineer Italy

STOW Group; Piemonte; On-site; EUR 38,000 - 60,000; Full time

Job summary

Movu Robotics Innovation is seeking a Field Service Engineer in Italy to join the After Sales & Service team. You will test, repair, and maintain shuttle systems at customer sites across Italy, ensuring operational performance and customer satisfaction.

You will provide Level 1 and 2 technical support via helpdesk and remote assistance, deliver on-site training to end-users and integrators, and assist in commissioning Movu systems.

Qualifications

• Bachelor in Electromechanics or equivalent experience.
• Fluent Italian and English required.
• Willing to travel abroad for short periods.
• Customer-focused with proactive mindset.
• Willing to work in shifts and weekends if needed.

Responsibilities

• Test, repair, and maintain shuttle systems at customer sites across Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
• Some projects take place at height or in refrigerated areas with safety systems in place.

Skills

Customer-focused

Team player

Proactive mindset

Willing to learn software packets

Willingness to travel

Education

Bachelor in Electromechanics

Tools

MS Office

Teams

Job description

Robotics Service Engineer Italy

• Full-time
• Department: Service

Company Description

Movu Robotics Innovation, ambitious growth, technology, state-of-the-art robots – that’s Movu Robotics in a nutshell. Due to the in-house design and manufacturing process of our systems, an exciting, hands-on work environment with plenty of challenges and advancement opportunities is guaranteed. Will you help shape the future of intralogistics?

Job Description

We are looking for a Field Service Engineer in Italy, passionate about technology and customer success, to join our After Sales & Service team :

Your responsibilities:

• Test, repair, and maintain our shuttle systems at customer sites accross Italy.
• Provide technical support (L1 & L2) via helpdesk and remote assistance.
• Deliver training to end-users and integrators on-site and internally.
• Assist in commissioning Movu systems (atlas, escala, ifollow and others).
• Detect and report commercial service opportunities (spare parts, service packs).
• Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
• Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.

Qualifications

• Bachelor in Electromechanics or relevant experience.
• Fluent Italian and English required.
• Available to travel short periods abroad.
• Skilled in MS Office and Teams. Willing to learn custom software packets.
• Customer-focused, social, team player with a proactive mindset.
• Willing to work in shifts and weekend if needed.
• No fear of heights or vertigo.