Reverse Logistics Team Leader (Returns & Grading)

JD.COM; Varese; In loco; EUR 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

JD Logistics is expanding its Italian operation and seeks an organized, process-driven frontline supervisor for the returns processing zone. You will lead a team of returns processing operators, enforce grading criteria, and ensure rapid and valuable recovery of returned inventory.

Responsibilities include managing hourly throughput, system status alignment, and strict adherence to safety and floor discipline on a high-volume reverse logistics floor.

Competenze

• Verified background as a team leader in high-volume reverse logistics environments.
• Experience leading 20+ operators on the warehouse floor.
• Fluency in English and Italian is mandatory; Mandarin is a plus.
• Flexible and adaptable to shifts and post-peak volumes.

Mansioni

• Lead daily reverse shift operations: returns intake, item inspection, quality grading, and system registration.
• Track hourly processing throughput and resolve system-status mismatches.
• Enforce safety protocols and maintain an organized floor with proper routing.

Conoscenze

Team leadership

Returns coordination

WMS experience

Data logging

RF barcode scanning

English proficiency

Italian proficiency

Mandarin a plus

Strumenti

WMS software

RF scanners

Descrizione del lavoro

JD Logistics is expanding its Italian operation and seeks an organized, process-driven frontline supervisor for the returns processing zone. You will lead a team of returns processing operators, enforce grading criteria, and ensure rapid and valuable recovery of returned inventory.

Responsibilities include managing hourly throughput, system status alignment, and strict adherence to safety and floor discipline on a high-volume reverse logistics floor.