Retail Shift Leader — Flexible Hours & Growth

Tesco; None; On-site; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement 20 days + personal

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with matching contributions

Benefits package

Uniform provided

Job summary

Tesco is hiring a Shift Lead to supervise store operations and deliver excellent customer service. You will lead a team across departments, respond to inquiries, and ensure smooth day-to-day running.

The role offers flexible hours with a guaranteed minimum weekly commitment, plus benefits and opportunities to grow. Applicants must be 18+ and have retail leadership experience, strong communication skills, and a passion for delivering great service to customers and the community.

Qualifications

• Over 18 years old required.
• Experience in team lead or management in fast-paced retail.
• Strong role model with passion for delivering great service.
• Build positive, inclusive relationships to support the team.
• Clear communicator using multiple methods to keep the team informed.
• Natural leader who motivates the team to deliver results.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Work across store areas and with colleagues, as the go-to person for day-to-day queries.
• Build positive inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt well to change.
• Coach colleagues, give feedback and role-model great service.
• Stay curious and seek opportunities to serve our customers, communities, and planet a little better everyday.

Skills

Leadership

Team management

Customer service

Communication

Adaptability

Job description

Tesco is hiring a Shift Lead to supervise store operations and deliver excellent customer service. You will lead a team across departments, respond to inquiries, and ensure smooth day-to-day running.

The role offers flexible hours with a guaranteed minimum weekly commitment, plus benefits and opportunities to grow. Applicants must be 18+ and have retail leadership experience, strong communication skills, and a passion for delivering great service to customers and the community.