Tesco Shift Leader - Days - Hills Rd Cambridge Express

Tesco; None; On-site; EUR 26,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working

Colleague Clubcard discount

Wellbeing services

Life cover

Pension with company match

Discounts and shares

Uniform provided

Job summary

Tesco is seeking a Shift Lead to drive a great customer experience in-store. You will lead the team, work across store areas and act as the go-to person for daily operations, while building inclusive relationships and mentoring colleagues. The role offers flexible hours and a minimum guaranteed weekly hours, with paid shifts and development opportunities.

You must be 18 or over, with retail management or team-lead experience and a passion for delivering exceptional service.

Qualifications

• Experience in team lead or management in fast-paced retail.
• Strong service orientation and ability to meet customer needs.
• Clear communication and ability to motivate a team.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Collaborate across store areas and be the go-to person for day-to-day operational queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Confidently lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model great service.
• Seek opportunities to serve customers, communities and the planet a little better every day.

Skills

Team leadership

Customer service

Communication

Adaptability

Coaching

Job description

Days From time To time Sun 14:30:00 23:00:00

Tue 17:45:00 23:00:00

Fri 14:30:00 23:00:00

Sat 14:30:00 23:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. Youll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks notice of your shifts. If your availability is close to what were looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager’s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

You will need

• To be over 18 for this role.
• Experience working in a team lead or management position in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service and ensuring every customers needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.
• A natural leader who motivates and inspires the team to deliver outstanding results.

What’s in it for you?

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
• Flexible working available from day one
• 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family
• Free wellbeing services to support your mind, body and life
• Life cover worth five times your pay and an awardâ€‐winning pension with matching contributions up to 7.5%
• A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
• Uniform provided, plus policies to support you through lifes key moments

About Us

Tescos vision is to be every customers favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

Were committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so were always open to conversations about flexible working.

Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.>