Resident Manager - Luxury Rome Hotel Opening

Hospitaliti; Roma; Vor Ort; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Opportunities of training and career发展

Possibilities of internal mobility in

Zusammenfassung

Experimental Roma, opened recently on Via Ludovisi in Rome, seeks a hands-on Resident Manager to lead Rooms Division, Front Office, Reservations and Housekeeping. You will shape opening operations, deliver the Experimental standard, and drive exceptional guest experiences in a high-end setting.

You will oversee revenue performance, cost control and HR in collaboration with the group. Fluency in English and Italian is required; Opera and Micros proficiency is a plus.

Qualifikationen

• Extensive hotel operations leadership in luxury settings.
• Experience as Resident Manager or Rooms Division leader.
• Fluent in English and Italian (French a plus).
• Proficient with Opera and Micros PMS.

Aufgaben

• Open & develop the operation during first phase, establishing routines and ensuring full operation of rooms and facilities.
• Oversee daily accommodation department operations including Front Office, Reservations and Housekeeping, ensuring seamless guest experience.
• Lead guest engagement, monitor service standards and drive guest satisfaction and loyalty.
• Support revenue management and pricing strategies with the Revenue and Sales teams.
• Supervise inventories, purchasing, and reporting related to accommodation operations.
• Coordinate HR activities: recruitment, onboarding, scheduling, development and internal mobility.

Jobbeschreibung

Experimental Roma, opened recently on Via Ludovisi in Rome, seeks a hands-on Resident Manager to lead Rooms Division, Front Office, Reservations and Housekeeping. You will shape opening operations, deliver the Experimental standard, and drive exceptional guest experiences in a high-end setting.

You will oversee revenue performance, cost control and HR in collaboration with the group. Fluency in English and Italian is required; Opera and Micros proficiency is a plus.