Rental Operations Specialist

Wolter; Campobello di Mazara; In loco; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Wolter in Sicily is seeking a Rental Administrator to provide equipment to customers in our marketing area. You will take calls, process rental requests, and coordinate with sales and service teams to ensure timely responses.

Responsibilities include managing quotes, tracking hour meters, handling invoicing, and ensuring equipment is returned in good condition. A strong focus on customer service, organization, and computer systems is essential.

Competenze

• Demonstrated customer service orientation.
• Ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Good computer proficiency.
• Must be certified to operate powered industrial equipment.
• Commitment to company vision and mission.

Mansioni

• Take phone calls for rental equipment.
• Fill customer and internal requests – check all resources if equipment isn’t readily available in fleet.
• Input trucking data into electronic logs.
• Work with outside freight carriers for out of state shipments.
• Place orders for any re-rents from outside vendors.
• Prepare and follow up on rental quotes.
• Enter hour meter readings in system on rental contracts.
• Close and invoice rental orders.
• Initiate rental orders and generate/distribute shippers.
• Process vendor invoices for payment.
• Manage check in/check out of rentals and ensure attachments are returned.
• Review equipment condition and bill damages to customer when appropriate.
• Maintain rental equipment status in Quipware.
• Ensure rentals are ready to go per delivery request.
• Assist credit department with customer billing issues.
• Manage hour meter readings on long term rentals.
• Performs other duties as assigned

Conoscenze

Customer service

Multitasking

Communication skills

Computer proficiency

Powered equipment cert

Company values

Strumenti

Quipware

Descrizione del lavoro

Wolter in Sicily is seeking a Rental Administrator to provide equipment to customers in our marketing area. You will take calls, process rental requests, and coordinate with sales and service teams to ensure timely responses.

Responsibilities include managing quotes, tracking hour meters, handling invoicing, and ensuring equipment is returned in good condition. A strong focus on customer service, organization, and computer systems is essential.