Guest Experience & Sales Specialist

Hertz; Palermo; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Hertz is looking for a Customer Service Representative in Palermo, Italy. In this role, you will ensure a seamless rental experience for customers by managing agreements and providing exceptional service.

Your responsibilities will include vehicle inspections, handling complaints, and maximizing sales opportunities. A high school diploma and proficiency in Microsoft Office are required. Fluency in English and a full driving license are essential. Join us to deliver a world-class service!

Competenze

• Customer service and sales experience are essential.
• Proficient in Microsoft Office and fluent in English.
• Ability to work efficiently in a fast-paced environment.

Mansioni

• Receive customers at the counter and manage rental agreements.
• Provide outstanding customer service to maximize loyalty.
• Resolve customer complaints in a professional manner.
• Perform vehicle inspections and handle communication with guests.

Conoscenze

Customer service

Sales experience

Fluent English

Strong communication skills

Organizational skills

Formazione

High School Graduation

Strumenti

Microsoft Office

Descrizione del lavoro

Hertz is looking for a Customer Service Representative in Palermo, Italy. In this role, you will ensure a seamless rental experience for customers by managing agreements and providing exceptional service.

Your responsibilities will include vehicle inspections, handling complaints, and maximizing sales opportunities. A high school diploma and proficiency in Microsoft Office are required. Fluency in English and a full driving license are essential. Join us to deliver a world-class service!