Remote Travel Concierge: Luxury Booking & Support

Rudybtravel; Roma; Remoto; EUR 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% remote work

Travel perks and industry discounts

Professional growth opportunities

Training and development

Descrizione del lavoro

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will be the trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Competenze

• Strong verbal and written communication essential.
• Experience in travel, hospitality, or service-related roles preferred.
• Ability to manage multiple inquiries and maintain accuracy.
• Comfort with learning new systems and booking platforms.

Mansioni

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate information regarding destinations and policies.
• Coordinate booking details and confirm itineraries.
• Proactively follow up with clients before travel and after travel.
• Maintain accurate documentation and update booking systems.

Conoscenze

Excellent communication

Customer service experience

Organizational skills

Detail oriented

Tech-savvy / booking platforms

Travel passion

Strumenti

Booking platforms

CRM systems

Descrizione del lavoro

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will be the trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.