Remote Travel Experience Specialist

manatal-264; Milano; Remoto; EUR 30.599 - 39.342; Tempo pieno

Vantaggi offerti da questo lavoro

100% remote work environment

Flexible scheduling options

Opportunities for professional growth

Access to travel perks and industry-related discounts

Supportive team culture with ongoing training and development

Descrizione del lavoro

Prestige Travel Agency by Mich USA is looking for a Travel Customer Service Representative to provide outstanding support to clients during their travel journey. This fully remote role emphasizes attention to detail and professionalism, ensuring each client receives a personalized travel experience. The ideal candidate should possess strong communication skills and a passion for travel.

Successful applicants will manage travel bookings, respond to client inquiries, and handle various travel-related tasks in a supportive team culture. Flexibility in scheduling and opportunities for growth within the company are also highlighted.

Competenze

• Excellent verbal and written communication skills.
• Customer service experience (travel, hospitality, or service-related experience preferred).
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new systems and booking platforms.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Mansioni

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain accurate documentation and update booking systems as required.

Descrizione del lavoro

Prestige Travel Agency by Mich USA is looking for a Travel Customer Service Representative to provide outstanding support to clients during their travel journey. This fully remote role emphasizes attention to detail and professionalism, ensuring each client receives a personalized travel experience. The ideal candidate should possess strong communication skills and a passion for travel.

Successful applicants will manage travel bookings, respond to client inquiries, and handle various travel-related tasks in a supportive team culture. Flexibility in scheduling and opportunities for growth within the company are also highlighted.