Customer Service Travel Agent

Hellosunshinetravels; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ongoing training and mentorship

Growth potential within the travel industry

Supportive team culture

Descrizione del lavoro

A leading travel service provider is seeking a detail-oriented Customer Service Travel Agent to assist clients in planning and managing unforgettable travel experiences. This remote position calls for strong customer service and communication skills, with responsibilities including vacation planning, managing bookings, and resolving client concerns. Those who are organized, passionate about travel, and eager to learn will excel in this supportive team culture. Join us and help create lifelong memories for travelers.

Competenze

• Strong customer service and communication skills.
• Organized, self-motivated, and comfortable working independently.
• Passion for travel and helping others.

Mansioni

• Assist clients with vacation planning for cruises, resorts, and tours.
• Research destinations, pricing, and travel requirements.
• Manage bookings and resolve client concerns efficiently.

Conoscenze

Customer service skills

Communication skills

Organizational skills

Multitasking

Descrizione del lavoro

We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

What You’ll Do:

• Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
• Provide clear, friendly communication via phone, email, and social platforms
• Research destinations, pricing, promotions, and travel requirements
• Manage bookings, changes, cancellations, and travel documentation
• Resolve client concerns with professionalism and care
• Build long‑term relationships that turn travelers into repeat clients

What We’re Looking For:

• Strong customer service and communication skills
• Organized, self‑motivated, and comfortable working independently
• Passion for travel and helping others
• Ability to multitask and pay attention to details
• Sales or hospitality experience is a plus (but not required)
• Willingness to learn and stay updated on travel trends

Why Join Us:

• Flexible, remote opportunity
• Ongoing training and mentorship
• Growth potential within the travel industry
• A supportive, positive team culture
• The chance to help people make lifelong memories

If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.