Remote Travel Concierge & Booking Specialist

manatal-264

Catania

Remoto

EUR 33.000 - 46.000

Tempo pieno

7 giorni fa

Candidati tra i primi

Generatore di candidature

Trasforma questo ruolo in un colloquio — un curriculum e una lettera di presentazione personalizzati in base a ciò che cerca questo datore di lavoro.

Supera i filtri ATS

Vantaggi offerti da questo lavoro

100% remote work environment

Flexible scheduling options

Professional growth opportunities

Travel perks and discounts

Ongoing training and development

Descrizione del lavoro

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative to support clients through every stage of their travel journey in a 100% remote setup. You will be the trusted contact from initial booking through post-trip follow-up, ensuring a seamless, high-quality experience for every client.

The ideal candidate is detail-oriented, service-driven, and passionate about travel and hospitality.

Competenze

Excellent verbal and written communication skills are essential.
Customer service experience in travel, hospitality, or related fields is preferred.
Strong organizational skills and attention to detail are required.
Comfortable using technology and learning new booking platforms and systems.
Reliable, proactive, and able to manage multiple client requests efficiently.
Genuine interest in travel and helping clients plan memorable experiences.

Mansioni

Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
Provide accurate information regarding destinations, travel requirements, and agency policies.
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
Proactively follow up with clients before and after travel to ensure a positive experience.
Address client concerns with empathy and solution-oriented thinking.
Maintain accurate documentation and update booking systems as required.