Remote Luxury Travel Experience Consultant

manatal-264; Milano; Remoto; EUR 32.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Flexible schedule

Growth opportunities

Travel perks

Training & development

Descrizione del lavoro

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to guide clients through every travel stage, from initial booking to post-trip follow-up. This client-facing role emphasizes a seamless, personalized, high-quality experience.

The ideal candidate is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences. 100% remote with flexible scheduling and growth opportunities.

Competenze

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or service.
• Highly organized with strong attention to detail.

Mansioni

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury travel bookings, changes, and cancellations.
• Provide accurate information on destinations and agency policies.
• Coordinate bookings and confirm itineraries for accuracy.
• Follow up with clients before and after travel to ensure satisfaction.
• Address client concerns with empathy and solution-oriented thinking.
• Maintain documentation and update booking systems.

Conoscenze

Excellent communication

Customer service

Highly organized

Tech-savvy

Multitasking

Travel enthusiasm

Other client engagement

Strumenti

Booking platforms

Descrizione del lavoro

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant – Customer Experience to guide clients through every travel stage, from initial booking to post-trip follow-up. This client-facing role emphasizes a seamless, personalized, high-quality experience.

The ideal candidate is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences. 100% remote with flexible scheduling and growth opportunities.