Luxury Travel Concierge Remote Flexible Hours

manatal-264; Roma; Remoto; EUR 35.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

100% remote work environment

Flexible scheduling

Professional growth opportunities

Access to travel perks and discounts

Supportive team culture and training

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients throughout their travel journey. This role focuses on providing a seamless, personalized experience from initial booking through post-trip follow-up.

The position emphasizes attention to detail, service orientation, and a passion for travel and hospitality, with a 100% remote work setup and opportunities for growth within the agency.

Competenze

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or related fields preferred.
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms.
• Reliable, proactive, and able to manage multiple client requests.
• Genuine interest in travel and helping clients plan memorable experiences.

Mansioni

• Respond promptly and professionally to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, including changes and special requests.
• Provide accurate information on destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries for accuracy.
• Follow up with clients before and after travel to ensure satisfaction.
• Address concerns with empathy, professionalism, and solutions.
• Maintain documentation and update booking systems.

Conoscenze

Excellent communication

Customer service

Highly organized

Tech-savvy

Proactive

Travel passion

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients throughout their travel journey. This role focuses on providing a seamless, personalized experience from initial booking through post-trip follow-up.

The position emphasizes attention to detail, service orientation, and a passion for travel and hospitality, with a 100% remote work setup and opportunities for growth within the agency.