Remote Italian Support Advisor — Relocation to Greece

WW Talents; Parma; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Fully paid training

Relocation support

Performance bonus up to 15%

Flight ticket

Hotel accommodation

Airport pickup

Job summary

WW Talents offers a fully remote Italian-speaking customer support role based in Greece, with a complete relocation package. You will receive paid training, a competitive €1,045 gross monthly salary paid 14 times a year, and a 15% performance bonus subject to targets.

Typical schedule is 5 days a week, 8 hours per day with rotating shifts. Relocation covers flight, two weeks hotel, airport pickup, and real estate agency fees.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ for training and communication.
• Strong communication and interpersonal skills.
• Customer-focused with empathy.
• Strong problem-solving and troubleshooting ability.
• Experience using CRM systems.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian fluency

English communication

Customer-focused

Communication skills

Troubleshooting

Remote work

Tools

CRM software

Multi-application tools

Job description

WW Talents offers a fully remote Italian-speaking customer support role based in Greece, with a complete relocation package. You will receive paid training, a competitive €1,045 gross monthly salary paid 14 times a year, and a 15% performance bonus subject to targets.

Typical schedule is 5 days a week, 8 hours per day with rotating shifts. Relocation covers flight, two weeks hotel, airport pickup, and real estate agency fees.